Content Strategy Services

I help mission-driven universities, institutes, and organizations craft compelling brand narratives and content strategies to meet their business goals and serve their audiences. My work is not simply about messaging—it’s about helping individuals and organizations communicate with and serve others in ways that are strategic, effective, and compelling.

I have over a decade of experience, and my content strategy work and writing have won several awards. I have experience in the areas of digital content strategy, content marketing, information architecture (IA), user experience (UX), lead nurturing email campaigns, measurement and analytics, creative and editorial direction, video and podcast production, creative team management, and more.

You may benefit from working with me if you’re:

  • Launching or revamping a website, digital publication, marketing campaign, or thought leadership platform
  • Seeking to articulate complex and meaningful ideas with clarity to reach a diverse audience and drive action
  • In need of high-quality, strategic, and thoughtful content (examples can be found below)
  • A university, college, institute, center, publication, faith-based nonprofit, or academic-adjacent or values-driven organization
  • Looking to collaborate with an experienced and strategic partner committed to excellence and service

Below is a detailed breakdown of my specific content strategy services. Please scroll further down to see my writing services, former clients’ experience of working with me, and my portfolio of work.

Content Planning and Management Services:

  • Develop an editorial content calendar to align with brand and strategic goals
  • Craft individual content pieces based on an editorial content calendar to engage various audiences throughout the sales funnel
  • Manage creatives (writers, designers, video producers, developers, etc.) to produce relevant content in a timely and effective manner

Real-world Example: I served as the managing editor of an online university magazine, where I led a team of creatives (video producer, graphic designer, and writers), and also helped lead the redesign of our print magazine. I led the development of several types of content, including long-form essays, Q&A articles, interviews, podcast episodes, and more. Both the print magazine and online magazine were awarded Case Bronze Awards.

Website Strategy (Information Architecture and UX) Services:

  • Build out a website’s information architecture to effectively meet users’ needs
  • Audit and revise website content to meet strategic goals
  • Write landing page and web copy to facilitate user engagement
  • Collaborate with developers and designers to ensure optimal functionality and user experience (UX) across a website

Real-world Example: I served as the lead content strategy manager for the major redesign of a university website and crafted much of the high-level messaging for this project. The website was awarded a Case Gold Award.

Brand Development and Messaging Services:

  • Develop and/or revise brand positioning to align with business goals and audience needs
  • Identify audience segments and personas through research, user interviews, and market analysis
  • Communicate an organization’s mission, vision, brand, and values through clear and compelling messaging

Real-world Example: I wrote a university annual report, ensuring the messaging was aligned closely with the organization’s newly developed brand to engage potential donors.

Email Strategy Development Services:

  • Audit, analyze, and optimize current email campaigns to align with the brand and engage audiences
  • Develop lead-nurturing email campaigns that engage audiences to reach strategic goals
  • Write effective subject line and email copy to increase open and click-through rates

Real-world Example: As the Director of Content and Marketing for a nonprofit, I developed several lead nurturing campaigns to help grow their paid memberships to over 850 (and growing).

Writing and Editing Services

I’m an extremely experienced and award-winning writer who has written and edited numerous pieces of content, from ebooks to blog articles to email campaigns to journalistic essays. I have nearly 15 years of professional writing experience and hold a Ph.D. in English and Creative Writing, demonstrating my expertise as a writer and editor. I offer writing and editing services for:

  • Blog articles
  • Magazine articles
  • Long-form essays
  • Email campaigns
  • Website and landing pages
  • Annual reports and university appeals
  • Video and podcast scripts
  • Case studies
  • Ebooks
  • Ghostwritten books
  • White papers
  • Brand guidelines

Please visit my Writing page to see samples of my work.

If you would like to inquire about collaborating with me on a writing, editing, or content strategy project, please visit my Contact page for details about how to connect with me.

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